A patient portal that belongs to the practice.
Four clinics moved booking, forms and reminders onto a portal they own, and kept their patient data in house.
4Clinics
38%Fewer no-shows
$0Per-patient fees
The problem
Halcyon's booking vendor charged per patient record and kept the data in its own format. Leaving meant losing years of history.
What we built
A portal for booking, intake forms and reminders, on a database Halcyon controls. We migrated eight years of appointment history in a weekend.
The result
No-shows dropped once reminders matched how their patients actually reply. The per-patient fee went away entirely.
“Our patient records finally live with us.”
Dr. Priya Sethi, Clinical Director, Halcyon Dental