Dispatch that fits the yard, not the other way round.
A regional carrier replaced three rented tools with one dispatch board its drivers actually use.
−$61k / yrSoftware spend
3 → 1Tools in daily use
11 weeksTo launch
The problem
Northgate ran dispatch across a load board subscription, a routing tool and a shared spreadsheet that held it all together. Every new dispatcher meant three more seats, and nobody trusted the spreadsheet.
What we built
One dispatch board, built around how their yard works: loads, drivers and trailers on a single screen, live updates from the cab, and the reports their insurer asks for, generated on the first of every month.
The result
They cancelled two subscriptions in the first quarter. The board runs on their own hosting account, and their ops lead requests changes directly.
“We stopped paying rent on our own workflow.”
Dana Whitfield, Operations Director, Northgate Freight